Braze, Inc. (BRZE)

Braze is a leading comprehensive customer engagement platform that powers customer-centric interactions between consumers and brands. Using their platform, brands ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns and continuously evolve their customer engagement strategies. As of July 2021, more than 1,000 customers around the world trust Braze with their most valuable assets: their customer relationships. Over the past three years, the scale of their platform has grown substantially. Their platform enabled interactions with 3.3 billion monthly active users via their customers’ apps, websites and other digital interfaces in July 2021, up from 2.3 billion in January 2020 and 1.6 billion in January 2019. In fiscal year 2021 alone, they processed over seven trillion consumer-generated data points on their platform, and their customers sent approximately one trillion messages to their consumers using their platform. They built their platform on the premise that in order to foster positive customer experiences and long-lasting customer relationships, brands must communicate with consumers in human-like ways. To ensure that interactions between brands and consumers have the same relevance and cross-channel continuity as human interactions, they avoid channel silos so that each channel is aware of activity occurring in other channels and is able to react to that activity in real time.

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